B99999 believes gaming should be a source of entertainment — not stress. With that in mind, we've developed a strong Responsible Gaming framework that looks after both the mental and financial well-being of every user.
Responsible Gaming means enjoying gaming in a healthy and controlled way as a form of entertainment. At b99999, we believe every player should have full control over their time, money, and mental well-being. Gaming should never take priority over the essential needs of everyday life.
The core principle of Responsible Gaming at b99999 is simple: gaming should be entertaining, free from financial stress, and entirely voluntary. We never want any of our users to lose their family, work, or peace of mind because of gaming. That's why we've built a range of protective tools and policies to keep every player safe.
When online gaming or Sports Betting crosses the line from entertainment into habit, it can start to affect many areas of your life. b99999's Responsible Gaming programme actively works to reduce that risk. We're not just a gaming platform — we genuinely care about the overall well-being of our users.
Remember: gaming is entertainment, not a source of income. Always play within your means.
Gaming addiction or problematic gaming doesn't always appear all at once — it builds gradually. Ask yourself the questions below. If you answer "yes" to most of them, you may need some support.
Do you find yourself spending more than your set budget and regretting it afterwards?
Do you find yourself wanting to bet more to recover lost money? This urge to "chase losses" is a warning sign.
Do you hide your gaming activity from family or friends?
Do you feel restless, irritable, or anxious when you can't play?
Are you spending more time gaming by cutting into sleep, work, or family time?
Have you taken on debt or skipped important bills in order to place bets?
Have you repeatedly tried to stop gaming but been unable to?
If you answered "Yes" to three or more questions, please contact the b99999 support team or use the self-exclusion feature.
B99999 gives every user full control over their gaming experience. The following protective tools are actively available on our platform:
Set a limit on your daily, weekly, or monthly deposits. Once set, it takes effect immediately.
Gaming will automatically stop once you hit a set loss amount — keeping your financial losses under control.
Decide how long you want to play in one session. When the time is up, the platform will automatically send you an alert.
Take a break from 24 hours up to 30 days. You will not be able to log in to your account during this time.
A summary of your gaming time and spending is shown at regular intervals to help you stay informed.
The option to close your account for an extended period or permanently. This is the strongest protection measure available.
Setting limits on b99999 is simple. Go to your account settings, select the "Responsible Gaming" option, and you can set or adjust any of these limits at any time.
| Limit Type | Duration | Effective Time | Status |
|---|---|---|---|
| Increase Deposit Limit | Daily / Weekly / Monthly | After 7 days | Delayed |
| Decrease Deposit Limit | Daily / Weekly / Monthly | Immediate | Immediate |
| Loss Limit Set | Daily / Weekly / Monthly | Immediate | Immediate |
| Session Time Limit | Per Session | Immediate | Immediate |
| Cooling-Off Period | 24 Hours – 30 Days | Immediate | Immediate |
| Self-Exclusion (Temporary) | 1 Month – 1 Year | Immediate | Locked |
| Self-Exclusion (Permanent) | Indefinite | Immediate | Permanent |
Limit decreases take effect immediately, while limit increases have a 7-day waiting period — this helps prevent impulsive decisions.
Self-exclusion is b99999's most effective responsible gaming tool. If you feel your gaming is getting out of control, you can use it to temporarily or permanently block your access to the platform.
After logging in, click your profile icon in the top right corner and select "Account Settings".
Find the "Responsible Gaming" tab in the Settings menu.
Choose from 1 month, 3 months, 6 months, 1 year, or permanent exclusion — whatever suits your needs.
Confirm your decision. Self-exclusion takes effect immediately and you will not be able to log in during this period.
If you have trouble doing it online, email us directly at [email protected] — we'll get back to you within 24 hours.
During self-exclusion, b99999 will not send you any promotional emails or bonus offers. We respect your decision.
B99999 strictly prohibits gaming for anyone under 18. Age verification is mandatory at registration, and a National ID (NID) check is carried out in cases of suspected underage access.
If children or teenagers in your household use your devices, we recommend taking the following steps:
If b99999 suspects that a user may be underage, the account will be suspended immediately and an investigation will begin.
You're not alone in dealing with gaming-related issues. Beyond b99999's own support team, the organisations below offer free advice and assistance:
Support is available 24/7 via live chat and email. Our expert team is here for you.
One of Bangladesh's most trusted helplines for mental health support. Trained counselors are available 24 hours a day.
An international support organisation for overcoming gaming addiction. Peer support group sessions are available.
Bangladesh government mental health service — provides free counseling and referrals.
The key to Responsible Gaming is staying self-aware. Here are 10 practical tips from b99999 to help keep your gaming experience healthy and enjoyable:
Set a Budget: Set a spending limit before each gaming session and stick to it.
Respect Your Time Limits: Set aside a fixed amount of time each day for gaming and spend the rest on other activities.
Accept Your Losses: Winning and losing are both part of gaming. Don't place bigger bets trying to recover money you've lost.
Avoid Alcohol: Substances impair your judgment. Game only when you have a clear head.
Take Breaks: Take at least a 10-minute break every hour — get up, walk around, and drink some water.
Don't treat it as a source of income: Gaming is never a reliable source of income — it's entertainment.
Use Reality Check: Keep b99999's Reality Check feature enabled to stay aware of your gaming patterns.
Have an open conversation with your family: Be honest with your family about your gaming rather than hiding it.
Explore Other Activities: Spend time on studies, sports, or hobbies rather than relying solely on gaming.
Don't Hesitate to Seek Help: If you experience any issues, contact b99999 support or a professional counselor immediately.
B99999 offers 6 key features to ensure every player's safety
Set your own daily, weekly, and monthly deposit limits. Once a limit is reached, deposits are automatically blocked — your financial safety is our priority.
Decide your session length before you start. Once the time is up, b99999 will send you a reminder and, if necessary, automatically end the session.
At regular intervals, a summary of your total spend, wins, and losses is displayed. This is highly effective for staying aware of your own gaming behaviour.
Once you reach a set loss amount, the platform will automatically stop your session. This feature is most effective at reducing the urge to chase losses.
Take a break from 24 hours up to 30 days in just a few clicks. Your account will be locked during this period — give yourself and your family the time you need.
If you feel you need long-term support, consider permanent self-exclusion. It's the strongest protection available — and we respect your decision.
Join b99999 and use our Responsible Gaming tools to enjoy a healthy, controlled, and enjoyable gaming experience.